Our Return Policy:
all of our Custom Stickers are made custom to order, we do not allow
returns. If there is a problem with your order at time of delivery,
be sure to notify us within 14 days to make any claims for damage or
special instructions on your order MUST be in writing on our sales
order. Please do not rely on any verbal instructions you may have
given. Make sure it is put on our sales order and that you receive a
copy of your sales order. Due to the volume of orders we receive we
can only relay on written details on sales orders.
Information on Custom Graphics :
The following is our procedure for handing and
processing your custom artwork order:
An email confirmation will be sent once we receive your artwork
(Reminder, please do not send artwork unless you have entered a
formal order via phone or fax). A PDF proof will be emailed to you
in approximately 1 - 3 business days if
your submitted artwork is usable. If it is not usable (bad file,
bad quality or we cannot open your file etc....) you will be
contacted and asked to send new artwork. A physical proof can be
sent upon request for a nominal charge plus applicable shipping
fees. Once written approval of the artwork is given, the order will
be scheduled into production. Production time on small orders (Under
25 stickers or labels) is approximately 7 to 10 business days.
Larger orders (Over 25 stickers or labels) is approximately 14
business days or more once scheduled. Shipping time is not included
in the production time frame as noted above. All orders are shipped
UPS Ground or Freight Carrier and may be expedited upon request by
the customer via email.
NOTE: If you have a critical time frame, you MUST have this noted in
writing on our sales order. NO verbal reference or email alone will
guarantee any critical time schedule. ANY critical time schedules
must be confirmed IN WRITING on our SALES ORDER. Customer is
responsible to confirm this. If you receive our sales order and no
critical time frame is noted, we are not responsible even if you
discussed this verbally. Please be absolutely sure to review our
sales order confirmation. We do offer special scheduling, even 24
hour service on some displays at an additional cost.
If your "Critical Timeframe" is
not written on the sales
order, we will
not be responsible for meeting any time period.
If you need any assistance, please don't
hesitate to call....(909) 599-1370
An order is subject to a cancellation fee within 48 hours of
placement. Any request for cancellation must be in writing. After
our proof has been approved, the order cannot be cancelled.
Graphics/Custom Color Displays:
Any Set Up Fee is a non-refundable charge for in-house artwork
preparation. A Cancellation Fee will be assessed prior to proof and
color sample approval of order. Once proof is approved by customer,
orders cannot be cancelled.
Graphics Department Disclaimer:
General Disclaimer: Our digital output cannot product a completely
smooth gradient, translation of gradients on the print appear in
gradual steps. Printed graphics can be effected by weather and
moisture conditions including but not limited to peeling, flaking
Pricing Subject to Change without Notice
do our best to keep all of our pricing accurate on our websites.
However, costs and pricing can change without notice. We reserve the
right to cancel or refuse an order if and when it is determined that
incorrect pricing is posted on our website.
We make no formal warranty claim on the life expectancy of our